PROFESSIONAL KNOWLEDGE LEVEL
It refers to the level of professional knowledge required to perform the task.
Expected competence: The level of professional knowledge is excellent in all aspects. It can solve even the most complex situations without having to consult with the knowledge it has. He knows all the details about the requirements of his job at the highest level.
– JOB QUALITY:
It refers to fulfilling the given tasks at any time, accurately, completely and regularly.
Expected competence: Continuously completes tasks assigned perfectly, without errors and before the given time. The quality of the work is always excellent.
– CUSTOMER RELATIONSHIP :
It means communicating with internal and external customers positively, being related to their needs and questions, directing them and being problem solvers.
Expected competence: With its always smiling face and positive attitude, it is extremely successful in customer relations, it is highly sensitive to customer requests and problems. It offers superior quality customer service under all conditions.
– READING AND IMPLEMENTING IN-COMPANY ANNOUNCEMENTS:
It means following the published announcements and performing the related tasks in a timely and complete manner.
Expected competence: Follows the announcements regularly within the company, always concludes the works mentioned in the announcements with a perfect level.
– TOOL AND EQUIPMENT SKILLS:
It refers to the use of tools and equipment used in the store clean, tidy, attentive and in accordance with the rules.
Expected competence: Knowledge of all tools and equipment related to the task is superior. It always uses at the most effective level, with excellent efficiency.
– PROTECTING COMPANY BENEFITS:
It refers to paying attention to measures to prevent unnecessary consumption and theft that may occur within the store.
Expected competence: Take care of everything under its responsibility under all circumstances, protects the company’s benefits to the fullest. He is extraordinarily attentive to the use of resources. His attention is extremely clear.
– COMPLIANCE WITH CONTINUITY AND WORKING HOURS:
It expresses the importance of continuing to work and obeying working hours, except for mandatory reasons.
Expected competence: Highly dependent on working hours and punctual. Continuity and attention to working hours are remarkable.
– OUTSIDE LOOKING AND CARE FOR HYGIENE:
The cleanness of the work clothes in accordance with the company rules means careful attention to hygiene and personal care.
Expected competence: Personal care and costume are always excellent. It always creates a respectable impression with its outer appearance. It shows extraordinary care in compliance with hygiene rules.
– TAKING RESPONSIBILITY:
Refers to taking the duties and responsibilities willingly or undertaking and finalizing the given tasks.
Expected competence: Always embraces its duties and responsibilities, wants to take on more responsibilities, and insists on expanding its area of responsibility, is selfless.
– COOPERATION AND COMPLIANCE:
It expresses the harmony with employees at all levels in the store, the importance it shows in attitudes and behaviors against them, and its predisposition to team work.
Expected competence: Communicates perfectly with employees at all levels, always exhibits harmony and team spirit in all aspects in their attitude and behavior. He makes extraordinary efforts to combine his own efforts with others and achieve better results.
– CONTACT :
To express all kinds of information effectively and clearly at the most appropriate time in written or verbal form.
Expected competence: It always creates a very positive effect with its speeches, attitude and body language, always establishes moderate and compromising relationships. He always expresses his thoughts and understandings perfectly.
Offering alternatives to make the job more efficient and effective means developing solutions.
Expected competence: Continuously improving the system in every subject, generates feasible solutions and contributes. It makes extraordinary efforts to improve performance with new systems and methods.