enterprise content management system software

Enterprise Content Management System Software

Enterprise Content Management System Software (ECM) help companies organize, manage, and distribute unstructured content such as documents, images, health or accounting records, surveys, product information, emails, and web pages. Companies utilize this software to store, track, edit, and collaborate on content creation and other information-related projects, while maintaining predefined and appropriate security levels. Employees at every level of the organization can access and exchange information using Enterprise Content Management System Software (ECM) based on user privileges assigned by a system administrator, which streamlines the lifecycle of information and automates various business processes using embedded workflow.

Enterprise Content Management System Software

Enterprise Content Management System Software is compatible with most file types including popular office productivity suites (.doc, .xls, .odf, etc.), image files (.jpeg, .tiff, .png, etc.), email, web standard (.xml, .html), CAD, etc. from a variety of software platforms. It serves as an enterprise platform to securely store large amounts of content, distribute information, build and manage workflow, facilitate team collaboration, and integrate to other enterprise systems.

To qualify for inclusion in the Enterprise Content Management System Software category, a product must be able to:

  • Store large amounts of content across various file types
  • Impose order on data based on organizational models
  • Make resources easy to find, manage, and distribute through search and advanced filtering and tagging
  • Allow collaboration and the creation of new documents
  • Ensure the integrity of data and keep it secure with permissions structures

Enterprise Content Management System Software Overview

The best Enterprise  Content Management System Software (ECM Softwares) products are determined by customer satisfaction (based on user reviews) and market presence (based on products’ scale, focus, and influence) and placed into four categories on the Grid®:
  • Products in the Leader quadrant are rated highly by G2 Crowd users and have substantial Market Presence scores. Leaders include: Confluence, SpringCM Contract Management, NetDocuments, OnBase by Hyland, Lexmark Enterprise Software (formerly Perceptive), DocuShare, Veeva Vault, Laserfiche, Seismic, Nuxeo Platform, M-Files, DocuWare, Paperport Professional, and Wordpress VIP
  • High Performers are highly rated by their users, but have not yet achieved the Market Presence of the Leaders High Performers include: FileBound, R2 Docuo, Sharegate, and Ametras USA
  • Contenders have significant Market Presence and resources, but have received below average user Satisfaction ratings or have not yet received a sufficient number of reviews to validate the solution. Contenders include: OpenText ECM, Oracle WebCenter Content, Alfresco Content Services, IBM FileNet Content Manager, and DocStar ECM
  • Niche solutions do not have the Market Presence of the Leaders. They may have been rated positively on customer Satisfaction, but have not yet received enough reviews to validate them. Niche products include: Bridgeline Content, MediaBank, and Contentverse

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